Custom Foot Orthotics

Orthotics are medical devices that, when inserted into a shoe, correct an abnormal or irregular walking pattern. Sometimes called arch supports, orthotics allow people to stand, walk and run more efficiently and comfortably. Foot orthotics are prescribed to fit an individual's unique foot structure, and when custom-made can normally correct a wide range of symptoms and conditions, from overpronation to chronic foot pain, shin splints and plantar fascitis.


To get orthotics: book an appointment with a Chiropractor here at the ProActive Centre. Check with your insurance plan to see if they require a Doctor’s note (our Medical Doctor on staff is able to write one if you are unable to receive one through your Physician). Bring your MD prescription (if required) in to your orthotics examination appointment. Average time to receive your orthotics is 3 weeks (dependent on time of year).

Fees for Custom Foot Orthotics:

1 pair of Custom Foot Orthotics — $400* Includes Examination appointment, Fitting appointment, 1 pair of Custom Foot Orthotics

2nd pair of Custom Foot Orthotics — $300* Ordered at the same time as the first pair.

*All orthotics are HST eligible products, unless you have a valid MD prescription on file here

Payment is due on your pick-up/fitting appointment date. You will receive a package eligible for your insurance that includes your Receipt of Payment, a Dispense Form indicating date of exam, casting and dispense, biomechanical assessment and exam findings, as well as Diagnosis. It will also include a Manufacturing Document outlining materials used and method of manufacture from Premiere Orthotic Lab.


Custom Knee and Ankle Braces 

Helping with prevention, protection and healing, DonJoy bracing delivers complete confidence to those who wear them. DonJoy braces are strong but light-weight, making them the best functional braces for both high-impact sports and activities of daily living. Ask Drs. Spencer-Yap and Macpherson about custom-built knee braces for Osteoarthritis, ACL (or PCL/MCL/LCL) tears, or surgery (pre & post).

For more information visit

Custom Braces and Custom Foot orthotics are often covered* under your Extended Health Benefits plan.

*May require a prescription from your physician


Other Prescription Products

TENS Units

Wrist, elbow, and shoulder braces

Posture Medic devices


BioFreeze (roll-on, gel, spray) — $20*
Fast acting, menthol based formula of Biofreeze provides powerful pain relief when directly applied to the skin. Clinical studies have shown that the use of Biofreeze decreases pain associated with joints and muscles. For more information visit

Homeocan Traumacare — $22*
Naturally made in Canada, Traumacare is a natural topical solution that provides effective relief for muscle- and joint-related pain as well as inflammation from minor injuries such as sprains and contusions. For more information visit

Metagenics aims to make nutrition a first line therapy in the prevention and treatment of disease, and the promotion on optimal health. For over 30 years, their dedication to scientific discovery, unparalleled quality, and transparency have positioned us as an industry leader in lifestyle functional nutrition. To learn more or to order from their online store visit

Ice Packs — $10*

*Products are subject to HST